Privacy policy

Last Updated: May 2026

Lavender Home Care (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from https://www.lavenderhomecare.in/.

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order history

  • IP address and device information

  • Browser and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and notifications

  • Improve website functionality and user experience

  • Detect fraud or unauthorized activity

  • Send promotional communications (only if you opt in)

Payment Information

Payments on Lavender Home Care are securely processed through Razorpay. We do not store your complete debit card, credit card, UPI, banking, or wallet information on our servers. Razorpay uses secure encryption and PCI-DSS compliant systems to process transactions safely.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic and visitor behavior

  • Personalize shopping experiences

  • Support marketing and advertising campaigns

You can disable cookies through your browser settings.

Third-Party Services

We may share limited data with trusted third parties such as:

  • Shopify

  • Razorpay

  • Payment gateways

  • Shipping providers

  • Analytics tools

  • Advertising platforms including Meta and Google

These providers only receive the information necessary to perform their services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You may request:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Opt-out from marketing communications

For any privacy-related request, contact us at:
support@lavenderhomecare.in

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

Contact Information

Ecoverse Industries
Hinjewadi Kasarsai Road
Dattwadi Chowk
Pune, Maharashtra 411033
India

Email: support@lavenderhomecare.in
Phone: +91 96377 77883